A United Airlines pilot made her passengers feel unsafe as she stood up and spoke in the loudspeaker about her divorce. She offended some passengers as they stood up to leave because they felt unsafe, the airplane was delayed for 2 hours until another pilot took over. Passengers were disgusted with the service as they could not believe the pilot was under the influence and had a breakdown in front of everyone. United Airlines later removed her from her position as they were very disappointed with her lack of professionalism.
No passenger should have to see their pilot emotionally unstable right before take-off, so about 20 passengers decided to save their lives and get off the flight.